2/14/24: Virtual Event: Fighting Counterfeits without Friction (Open to all)
Marketplaces are right to be concerned about counterfeits and fraud - but what are the best practices for policies and operations? How do you eliminate bad actors without introducing excessive friction on legitimate sellers? This fireside chat with Travis at StockX and Soups Ranjan at Sardine provide a playbook covering real use cases, operational approaches, and the latest tech to help you passively detect risk without adding friction. Register here
2/21/24: Virtual Event: Human Versus Machine: Future-Proofing Marketplaces Against AI Attacks (Open to all)
When your best customer is chat GPT and your biggest threat is human click farms, how do you separate trusted and malicious intent online? It’s no longer about simply blocking automated traffic or separating human versus non-human interactions. Understanding user behavior, and traffic intent, across customer journeys has become more critical than ever.
Join this session to learn: -The anatomy of current and future AI-facilitated threats -How to use customer journey orchestration and fraud analytics to separate good and bad intent -The building blocks for implementing a fraud strategy that prioritizes your best customers. Register here
2/28/24: Virtual Event: Winning The Battle Against Marketplace Account Fraud: DAT's Success Story (Open to all)
B2B and B2C marketplaces are under attack from different types of account fraud, including Account Takeover (ATO), account opening fraud, and many variations of fraudulent account scams, impersonations, transactions and collusions. The freight and logistics industry has been particularly hard hit with account fraud attacks targeting online marketplaces for shippers, carrier, brokers and others participants. As the leader in this industry, DAT Freight & Analytics wanted a real-time fraud detection and prevention solution to not only stop fraud but improve customer satisfaction and their operating efficiencies. Join this webinar with DAT and Verosint to learn how DAT outsmarted persistent fraudsters using best practice applicable to any digital marketplace. Register here
3/27/24: Virtual Event: Strategic Partnerships for Effective Online Threat Mitigation: Bridging the Gap (Open to all)
An insightful webinar for professionals in BPOs, fraud prevention and Trust & Safety to discover how the synergy between BPOs and T&S platform vendors can create a robust defense against online threats. Learn from industry experts, gain practical strategies, and be part of the conversation shaping the future of online safety. Register here
5/14/24: Annual Membership Meeting (Members only)
The Marketplace Industry Association meets twice a year, in person, to establish the initiatives for the organization and its membership. The annual meeting will be held from 9am - 12noon PT in San Francisco, CA, preceding the 2024 Marketplace Risk Management Conference.
5/14/24 - 5/16/24: Marketplace Risk Management Conference (Open to all; members attend free)
The Marketplace Risk Management Conference is the most comprehensive source of education, networking and collaboration for the marketplace and digital platform industry. With 800-1,000 attendees, 150+ speakers, 70+ sessions and a myriad of networking opportunities, the Marketplace Risk Management Conference is the world's largest event for marketplaces and digital platforms. Registration for the Marketplace Risk Management Conference is complimentary for Marketplace Industry Association members. The 2024 Marketplace Risk Management Conference will take place at Convene in San Francisco, California. Click here for more information and to register
11/12/24 - 11/14/24: Marketplace Risk Global Summit (Open to all; members attend free)
The Marketplace Risk Global Summit is Europe's largest conference for marketplaces and digital platforms. With 600+ attendees, 125+ speakers, 60+ sessions and a myriad of networking opportunities, the Marketplace Risk Global Summit is the most comprehensive source of education, networking and collaboration around trust & safety, risk management, regulatory compliance and technology innovation. Registration for the Marketplace Risk Global Summit is complimentary for Marketplace Industry Association members. The 2024 Marketplace Risk Global Summit will take place at Lloyd's of London world headquarters. Click here for more information and to register